Destaney Wishon is the Co-founder and CEO of BTR Media, a retail media company empowering growth for brands. The company rebranded from BetterAMS, where Destaney started as an Account Executive, providing perspective on new industry standards for brands’ eCommerce strategies. She is passionate about providing in-depth, strategic recommendations on sponsored products, brands, displays, and DSP. As an Amazon advertising thought leader, Destaney has spoken in over 9,000 podcasts and events.
As the digital landscape evolves seemingly by the day, Amazon is no longer the only advertising platform to invest in, and entrepreneurs are inundated with business growth strategies. How have advertising and media evolved, and how can entrepreneurs adapt to the constantly shifting space?
As a digital advertising strategist regularly pivoting to address challenges in the digital landscape, Destaney Wishon notes that Amazon has transitioned into a media company to compete with retail media networks like Walmart. Rather than investing solely in niche Amazon ads like PPC, brands must diversify their spending to include sponsored product, brand, and display ads and social media platforms like TikTok. As entrepreneurs transition out of their companies’ daily operations, they must create effortless, consistent, and engaging content to scale. Destaney recommends hosting networking events or podcasts to develop partnerships and create outreach strategies on LinkedIn to navigate the digital space effectively.
Tune in to this episode of The Digital Deep Dive as Aaron Conant talks with Destaney Wishon, The Co-founder and CEO of BTR Media, about the current state of Amazon advertising and entrepreneurship in the space. Destaney explains how paid media has skyrocketed, how to scale an agency strategically, and content creation strategies.
BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.
We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.
If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to Aaron@bwgconnect.com or Tiffany@bwgconnect.com.
Nate Pinkston is the Head of Growth for Retail Media at Microsoft, where he manages end-to-end ownership of sales, customer success, and account management for the world’s largest retail media networks. As a digital marketing and engagement leader, he uses analytics to develop innovative solutions in the AdTech, MarTech, and retail industries. Nate has led teams to design and launch new products, reach new customer segments and markets, and work with C-suite executives to drive growth.
Paul Brenner is the SVP of Retail Media and Partnerships at Vibenomics, an in-store advertising audio and display media publisher for retailers. With 30 years of experience in retail media technology, he has worked across areas, including media and entertainment, advertising, manufacturing, pharma, retail, and automotive. Paul specializes in helping brick-and-mortar businesses enhance their in-store shopping experiences by leveraging retail media.
Retail media is gaining traction in the digital advertising ecosystem, and retailers are leveraging it to drive in-store conversions. Yet with multichannel advertising a growing necessity and ad dollars spread thin, how can you incorporate retail media seamlessly into your strategy?
Digital impressions drive many point-of-sale conversions online, but with 80-85% of these conversions occurring in-store, retailers must engage shoppers through visual and auditory mediums. However, retail media mavens Nate Pinkston and Paul Brenner say you must combine in-store and digital advertising and retail media to generate conversions across multiple channels. This requires attributing impressions to specific campaigns and retail media networks through transparent data analytics and distributing ad spend across corresponding channels. A strong relationship with retail media networks is the foundation for an effective strategy.
Join Aaron Conant in this episode of The Digital Deep Dive as he chats with Nate Pinkston of Microsoft’s retail media department and Paul Brenner of Vibenomics about developing a retail media advertising strategy. Together, they share best practices for adopting retail media, how AI enhances retail media effectiveness, and how to leverage retail media for creative ad campaigns.
BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.
We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.
If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to Aaron@bwgconnect.com or Tiffany@bwgconnect.com.
Corey Apirian is the CEO of Davinci Micro Fulfillment, a full-service logistics company that uses technology and partners with brands and retailers to help market, sell, fulfill, and ship their products. As an accomplished supply chain and operations leader, Corey has over 15 years of senior management experience. With more than 20 years of experience in the eCommerce fulfillment industry, Corey has been drop shipping for every major retailer since 2004 and has launched over 50 different subcategories through individual online and brick-and-mortar channels.
Many brands consider expanding into DTC channels, but with only one fulfillment center, they struggle to achieve optimal delivery times in various areas. With profitability a top concern in fulfillment and delivery, how can you meet consumer demands to drive additional conversions?
Instituting multiple hyper-local fulfillment centers throughout the country reduces shipping costs while ensuring inventory reaches the end consumer in 1-2 days. However, direct fulfillment alone is not enough to secure conversions. As fulfillment leader Corey Apirian notes, DTC delivery is a holistic process involving integrating multiple delivery methods and partners to maximize accuracy. Larger items may require you to leverage 3PL companies, whereas compact items can be shipped using Seller Fulfilled Prime to deliver directly to domestic Prime customers.
In today’s edition of The Digital Deep Dive, Corey Apirian, the CEO of Davinci Micro Fulfillment, returns to chat with Aaron Conant about DTC fulfillment considerations for 2024. Corey explains the importance of transparency in communicating delivery times, why CPG brands should have a DTC presence, and inventory management strategies for profitability.
BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.
We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.
If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to Aaron@bwgconnect.com or Tiffany@bwgconnect.com.
Avi Moskowitz is the Co-founder and CEO of PrettyDamnQuick, a fast-growing eCommerce delivery app facilitating delivery experiences for top DTC and CPG brands. As an eight-figure veteran entrepreneur, he specializes in improving brands’ checkout conversions and shipping revenues. Avi also hosts the Delivering Delight podcast and co-founded BeerBazaar, a top-rated craft brewery with an online shop that became one of the top 10 Shopify stores in Israel.
As customer acquisition costs rise, brands try to generate conversions to secure loyalty and lifetime value. Checkout and delivery are often overlooked during the customer journey, with brands missing out on profitable opportunities. How can you optimize the fulfillment process to enhance the consumer experience?
In traditional retail shopping, customers receive the item upon purchase. However, seasoned business owner Avi Moskowitz notes that when shopping online, customers leave the shop without the product and must wait for delivery. To cultivate trust during this variable period, you must communicate reasonable and thorough expectations of shipping and delivery, ensuring you fulfill this commitment accurately. This may entail establishing omnichannel fulfillment methods through multiple hyperlocal warehouses to meet demands efficiently.
In today’s episode of The Digital Deep Dive, Aaron Conant hosts Avi Moskowitz, the Co-founder and CEO of PrettyDamnQuick, for a conversation about increasing profitability through effective delivery. Avi shares how he conducts A/B testing at checkout, how to convert customers from checkout to delivery, and how to navigate shipping costs and delivery times.
BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.
We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.
If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to Aaron@bwgconnect.com or Tiffany@bwgconnect.com.
Mike Black is the CMO of Profitero, a leading eCommerce acceleration company offering intelligence-driven solutions for profitable growth. With a background in marketing, he held leadership positions in product marketing and demand generation at various global analytics companies. Before Profitero, Mike was the Vice President of Product Marketing at Nielson, where he launched new analytics products for the company’s retail measurement business.
Digital marketing has shifted from an occasional perk to a new business standard as brands optimize content to drive conversions on the digital shelf. Yet with so much demand for innovative content and record-high consumption rates, how can you test and measure your content to ensure your efforts generate maximum ROI?
According to eCommerce-focused marketer Mike Black, the first step in content optimization is to assemble your briefs to target retail algorithms and advertise in the appropriate categories. However, keywords and competitors change dynamically and frequently, so you must leverage automation and other analytics tools to track incremental performance. Mike cites the digital shelf as a key performance driver but warns that data sets can become siloed, so by applying the data to various marketing channels like retail media, you can develop an integrated strategy for informed decision-making.
In the latest episode of The Digital Deep Dive, Aaron Conant hosts Mike Black, the CMO of Profitero, who talks about the convergence of media, commerce, and the digital shelf. Mike addresses the democratization of eCommerce and technology, how to leverage software tools for paid media, and how data-driven insights boost content performance.
BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.
We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.
If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to Aaron@bwgconnect.com or Tiffany@bwgconnect.com.
Sreenath Reddy is the Founder of Intentwise, a technology platform that provides professional advertisers, large-scale aggregators, and high-volume agencies with automation, competitive intelligence, and data infrastructure for Amazon and other eCommerce sites. With more than 20 years of experience in the digital advertising and data analytics space, he utilizes AI to solve marketplace eCommerce challenges. Before founding Intentwise, Sreenath was the Senior Director of Marketing Strategy at Orbitz Worldwide.
With the rapid adoption of eCommerce, online marketplaces like Amazon and Walmart share more data than ever. Yet, as brands collect this data, it becomes fragmented within advertising, retail, and operations departments. How can you integrate data signals to make informed decisions?
Data analytics problem solver Sreenath Reddy classifies data into three distinct categories: strategic, operational, and diagnostic. Strategic data comprises customer lifetime value, competition, and incrementality, in which brands must take a predictive approach to develop actionable insights. Analyzing operational data requires automating performance metrics from inventory levels, ad spend, and profitability. With diagnostic data, Sreenath recommends developing a system to identify potential disruptions, causes, and solutions.
In today’s edition of The Digital Deep Dive, Aaron Conant welcomes Sreenath Reddy, the Founder of Intentwise, back to the show to discuss analyzing and grouping Amazon data. Sreenath shares how to align ad spend with product profitability, how to analyze incrementality, and his mission to unify data signals.
BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.
We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.
If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to Aaron@bwgconnect.com or Tiffany@bwgconnect.com.
Amazon’s complex terms, conditions, and fines have hindered brands’ financial clarity, and the consistent influx of Vendor Central chargebacks and shortages compromises account profitability. While many sellers believe they have low chargeback and shortage rates, they often lack the appropriate data to identify and report errors and claim refunds. Moreover, there is a significant disconnect between Vendor Central finance and Amazon Direct teams, as neither party communicates about financial discrepancies and the associated dispute opportunities.
How can you verify overcharges to your Vendor Central account and manage your finances to ensure optimal profitability?
Amazon charges are separated into three distinct categories: chargebacks, shortages, and excess trading terms. Amazon reports shortages and chargebacks under the belief that you made a shipping error, and excess trading terms are undisclosed fines that brands often overlook. Trading terms fees occur when Amazon bills product units they claim not to have received or charges trading terms on orders never placed. Hannah Blackburn, Co-founder and Director of The Hawkers Club, explains Amazon’s systematic accounting errors, stating, “So even if you deliver right; even if you do everything right, there are glitches in their accounting system, which means they’re overcharging you on trading terms accidentally…there hasn’t been a single Vendor Central account…that I haven’t found this issue.”
Sellers should also acknowledge the SIOC (ships in own container) incentive program, where Amazon allows you to claim incentives for each SIOC unit. However, these are not granted automatically, so you must contact Amazon within 9-12 months to request these rewards. Similarly, Amazon monitors and fines errors made when fulfilling SIOC deliveries, making the incentive pivotal to your annual revenue.
Before filing disputes with Amazon, sellers should conduct quarterly meetings with internal teams. This ensures you remain informed of upcoming incentives, trading terms, and expenses. For instance, Amazon no longer allows sellers to reject returns, despite prior no-return agreements. Consequently, the platform invoices brands that don’t adhere to these guidelines. Yet by referencing previous no-return contracts, Amazon will fully refund these charges. Collaborating with departments empowers you and your teams to take the appropriate actions to recover funds.
Sellers may avoid disputes based on the false but common belief that Amazon allows only 60 days to file claims. Rather, you have 24 months to address overcharges on trading terms which can be extended another year for excessive fines. Conversely, the time limit on shortage disputes is not specified. Amazon is also likely to reject claims, further disincentivizing brands from addressing unnecessary expenses. But even if the time limit has expired, you can still request rejection evidence from Amazon since the statute of limitations only applies to shortages that have not been disputed yet. This evidence may prove that Amazon didn’t review your disputes, permitting you to resubmit them for additional consideration.
When preparing for disputes, compiling data and documentation is critical for maximizing returns. During team meetings, you should prepare a gross margin agreement to ensure Amazon doesn’t overcharge on guaranteed profitability. It’s ideal to address this with Amazon monthly to demonstrate that you’ve met the platform’s required profit margin. Accounting and finance teams should also understand drop shipping trading terms and establish price-per-vendor code requirements. Ultimately, sellers should comprehensively examine Amazon’s audit claims to mitigate oversights.
Chase Alderton is the Senior Partner and Field Marketing Manager at Recharge, which helps merchants launch and scale their subscription businesses by turning one-time buyers into loyal repeat customers. In his role, he works with the Recharge Agency Partner network. Chase has held multiple positions at Recharge, including Marketing Associate and Partner Marketing Manager. He also hosts the Hit Subscribe podcast, which shares stories of entrepreneurs scaling eCommerce businesses.
Customer lifetime value and retention remain top-of-mind as brands spend their advertising dollars generating website leads and conversions. Subscription programs are optimal for acquiring customer loyalty, but companies must structure them accordingly to accelerate profitability. How should you leverage subscriptions for your business model?
eCommerce professional Chase Alderton observes three distinct types of subscription models. Subscribe and save programs offer customers discounts on repeat purchases, while subscription boxes are products curated to consumer preferences. The most overlooked yet fruitful offering is the membership model, which requires customers to sign up to receive exclusive access to deals, promotions, and support. Optimizing these offerings requires upselling and cross-selling products by building a community of brand advocates. You can also employ various communication touchpoints to deliver additional value.
Join Aaron Conant in today’s episode of The Digital Deep Dive as he speaks with Chase Alderton, Recharge’s Senior Partner and Field Marketing Manager, about building subscription models for customer retention and lifetime value. Chase shares strategies for boosting subscription revenue, examples of effective subscription models, and the importance of experimenting with various subscription programs.
BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.
We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.
If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to Aaron@bwgconnect.com or Tiffany@bwgconnect.com.
Zach Riegle is the VP of Sales and Marketing at Blue Wheel Media, an omnichannel digital commerce agency delivering end-to-end D2C, retail, and marketplace solutions. He has held various roles at Blue Wheel, including Director of Digital Strategy and Director of Business Development. With experience in SEO, content, marketing automation, Amazon, social media, and digital strategy, Zach develops online strategies focused on eCommerce and lead generation.
In the digital marketing landscape, traditional creative strategies involve generating a comprehensive brand video for multiple social platforms. But this lacks consideration for audience segmentation and the nuances within each platform. How can you develop a digital-first creative strategy to increase conversions and ROI?
Instead of reshooting videos and editing choppy footage, digital creative involves strategizing how to optimize content for each channel before developing a campaign. Digital marketer Zach Riegle maintains that each social platform has exclusive engagement methods, so you must produce consistent content to convey a cohesive brand story. For instance, TikTok is distinguished by social communities, so identifying and capitalizing on trends is crucial to reach target audiences. Ultimately, video content should generate at least a 20% click-through rate, where audiences watch three or more seconds, enhancing campaign efficiency.
Join Aaron Conant in this episode of The Digital Deep Dive as he welcomes Zach Riegle, Blue Wheel Media’s VP of Sales and Marketing, who talks about the importance of digital creative strategies. Zach addresses how to analyze digital creative campaigns, techniques for generating TikTok content, and the future of TV advertising.
BWG Connect provides executive strategy and networking sessions that help brands from any industry with their overall business planning and execution. We network and knowledge share together to better understand and adapt to the newest trends, strategies, and pain points shaping growth in the digital space. BWG Connect, in conjunction with BWG Strategy, has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
In addition, we have had 1x1 conversations with over 5,000 brands and have a real-time pulse on what digital strategies are successful and why. This in-depth knowledge allows our team to operate on the cutting-edge and provide our clients with best-in-class guidance on how to win in the digital world. We have provided free consultations and strategy sessions for companies of all sizes, from start-ups to Fortune-100, to enable growth, resolve issues and make curated service provider introductions that can impact your digital footprint.
We have held to the philosophy of providing high-level insights and actionable knowledge with no sales pitches in order to provide to our network the ability to listen, learn and act to improve themselves as well as their organizations. Our ultimate goal is to be the resource out there to help digital executives find the research they need to excel in the modern marketplace.
If you are interested in getting involved with any of our current or past events, you can find them here. If you are looking for help & would like to set up some time to chat with our team, you can schedule a time or reach out directly to Aaron@bwgconnect.com or Tiffany@bwgconnect.com.
To succeed on Amazon, it’s crucial that you have a sound business model, cater to your consumers, and market your product effectively. However, other key areas could help you increase revenue, avoid extra costs, and ultimately boost your bottom line.
From new seller incentives to bonus programs, Amazon offers plenty of opportunities to increase cash flow.
But don’t forget about possible overcharges, discrepancies, and costly shipping issues. With some knowledge, diligence, and expert partnerships, you can get reimbursed for hidden costs and fees related to inbound shipments, lost or damaged units, weight and dimension fees, and more.
So what specific steps should you take to boost profits and minimize costs? We spoke with an expert from GETIDA to dig into the details.
Whether you’re just starting your Amazon journey or are a seasoned seller, the platform has a few bonus incentives to push your brand forward.
New Seller Incentives
If you register your brand on Amazon and open a new account, they’ll reward you with a 5% bonus. This bonus is capped at $1 million, but this incentive program could put an extra $50,000 back in your pocket. This program not only applies to new brands but is also available to existing sellers who are expanding their brands into other countries.
Brand Referral Bonus Program
In addition to Amazon’s new seller incentives is a brand referral bonus program. If your brand is registered on Amazon, you can opt into this initiative and make the most of your non-Amazon marketing. If you use a special Amazon link to drive outside traffic into Amazon’s marketplace, they’ll give you a 10% bonus — with no cap. This program can be used for email campaigns, TikTok, Twitter, and other strategies.
Between FBA fees and Amazon seller fees, your brand could lose a significant chunk of revenue. What can you do about it?
Yoni Mazor, Chief Growth Officer and Co-founder of GETIDA, offers a simple solution: package smaller, lighter, and smarter when selling online.
If you’re a potato chip brand on grocery store shelves, you want to avoid deflated packaging that takes up as little space as possible. You want inflated chip bags that stand out on the shelves. But for Amazon sellers, consumers are already sold on your product from their online browse — you don’t need fancy, expensive packaging that will reduce your profit.
Shipping costs are often higher than necessary because products are big and bulky. Whether it’s deflating a soccer ball or rolling up a pair of jeans, if there’s a way to pack more efficiently, do it. You’ll have fewer fees and more revenue.
For many third-party Amazon sellers, reconciliation for inbound shipments, lost or damaged goods, and overcharges can be a headache. The team at GETIDA has some strategies to protect your costs.
Inbound Shipments
When a vendor packs items for shipment, it can be difficult to analyze where any issues took place. GETIDA suggests this solution: when logging into seller central, you can click the icon that says “manage FBA shipments.” From there, you can look at the FBA details, research missing units, and present proof of delivery and proof of purchase for reimbursement.
Lost or Damaged Units
Like inbound shipment issues, lost or damaged units can affect your bottom line. To reconcile lost or damaged products, you need two reports: your inventory ledger for the past 18 months and a reimbursement report. Amazon has its own reconciliation tool to help you in the process, or you can use an expert partner like GETIDA.
Whether your products were lost, damaged, overcharged, or not delivered to the correct location, the key is to take action as early as possible. Amazon has specific timeframes for reconciliation cases, and you want to ensure that you stick to the guidelines and meet those deadlines for maximum reimbursement.
“Selling on Amazon is like being on a battlefield in a warzone,” Yoni says. Bullets are flying at you constantly in the form of sourcing, launching, marketing, advertising, customer support, and logistics, to name a few. But Yoni goes on to say, “You don't want to stop everything [and say] ‘hey, let's look back [and] see what happened the past 18 months,’ because it’s very difficult over time as you scale.”
Yoni suggests developing a responsible team dedicated to FBA auditing, reconciling discrepancies on time, and replying to already-open cases instead of opening new ones. He also emphasizes the value of hiring a team of experts when needed and maintaining professionalism throughout the process. You don’t want to be pushy or dishonest with Amazon — in the end, upholding a professional and honest profile will help you reap the platform’s rewards.
