Seamless AI Support: Personalizing Engagement with WhatsApp Automation
May 21, 2025 1:30 PM - 2:30 PM EDT
Indigitall is an AI-powered customer engagement platform that unifies outbound and inbound digital channels into a single solution. Their platform enables businesses to enhance customer acquisition, boost loyalty, optimize resources, and reduce churn through personalized messaging and seamless omnichannel experiences.
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Senior Digital Strategist at BWG Connect
Tiffany Serbus-Gustaveson is a Digital Strategist at BWG Connect, a network and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. With over 13 years of experience in the digital space, she has built a strong reputation for driving growth, innovation, and customer engagement across a variety of online platforms. She is passionate about keeping up with the latest industry trends and emerging technologies by speaking with hundreds of brands a year thru the BWG Network.
Head of Marketing at indigitall
Josh Rice is a highly accomplished professional with over a decade of expertise in crafting and managing exceptional customer experiences and demand generation strategies. As the Head of Marketing at indigitall, he leads initiatives to develop AI-driven customer engagement solutions that captivate and retain customers through indigitall's cutting-edge omnichannel platform. With a proven track record, Josh excels in designing personalized and impactful customer engagement strategies, leveraging the power of AI to foster loyalty and drive sustainable business growth. His innovative approach and customer-centric mindset continue to set new standards in the industry.
Customer Success Manager at indigitall
Oswaldo Rojas is a seasoned Customer Success Manager at indigitall, a leading AI-powered customer engagement platform. With a strong foundation in SaaS and digital marketing, Oswaldo has been instrumental in helping brands across Europe and Latin America enhance their customer interactions through innovative solutions like the WhatsApp Business API, AI-driven chatbots, and marketing automation tools.
Senior Digital Strategist at BWG Connect
Tiffany Serbus-Gustaveson is a Digital Strategist at BWG Connect, a network and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. With over 13 years of experience in the digital space, she has built a strong reputation for driving growth, innovation, and customer engagement across a variety of online platforms. She is passionate about keeping up with the latest industry trends and emerging technologies by speaking with hundreds of brands a year thru the BWG Network.
Head of Marketing at indigitall
Josh Rice is a highly accomplished professional with over a decade of expertise in crafting and managing exceptional customer experiences and demand generation strategies. As the Head of Marketing at indigitall, he leads initiatives to develop AI-driven customer engagement solutions that captivate and retain customers through indigitall's cutting-edge omnichannel platform. With a proven track record, Josh excels in designing personalized and impactful customer engagement strategies, leveraging the power of AI to foster loyalty and drive sustainable business growth. His innovative approach and customer-centric mindset continue to set new standards in the industry.
Customer Success Manager at indigitall
Oswaldo Rojas is a seasoned Customer Success Manager at indigitall, a leading AI-powered customer engagement platform. With a strong foundation in SaaS and digital marketing, Oswaldo has been instrumental in helping brands across Europe and Latin America enhance their customer interactions through innovative solutions like the WhatsApp Business API, AI-driven chatbots, and marketing automation tools.
