Leveraging AI to Make Consumer-Focused Decisions
Mar 12, 2024 3:00 PM - 4:00 PM EST
Yogi is a product sentiment platform that enables brands to gain deeper visibility into customer feedback and voice-of-customer. We are the only tool that uses proprietary AI & NLP technology with reviews & ratings as the main data source. This enables faster and more granular analyses to uncover issues, opportunities, and trends. Brands like Tylenol, Colgate, and Nestlé use Yogi to increase conversion rates on PDPs, prioritize product improvements, and find opportunities for innovation.
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Senior Digital Strategist at BWG Connect
Tiffany Serbus-Gustaveson is a Digital Strategist at BWG Connect, a network and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. With over 13 years of experience in the digital space, she has built a strong reputation for driving growth, innovation, and customer engagement across a variety of online platforms. She is passionate about keeping up with the latest industry trends and emerging technologies by speaking with hundreds of brands a year thru the BWG Network.
CEO & Co-Founder at Yogi
Gautam Kanumuru is the Co-Founder and CEO of Yogi, the AI-powered consumer intelligence platform built to transform how brands understand and act on feedback at scale. A recognized innovator in the field, Gautam was named to Forbes’ 30 Under 30 list for his work in AI and enterprise technology.
After early roles at Microsoft and Clarke.AI, Gautam saw a gap in how global brands captured and understood the consumer voice. He founded Yogi to change that—building a platform that uses advanced natural language processing to turn product reviews, support tickets, and social content into insights that drive product innovation, marketing, and digital shelf performance. Today, he partners with brands like Nestlé USA, Unilever, Mars, and Microsoft to turn consumer voices into a strategic growth engine.
Senior Digital Strategist at BWG Connect
Tiffany Serbus-Gustaveson is a Digital Strategist at BWG Connect, a network and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. With over 13 years of experience in the digital space, she has built a strong reputation for driving growth, innovation, and customer engagement across a variety of online platforms. She is passionate about keeping up with the latest industry trends and emerging technologies by speaking with hundreds of brands a year thru the BWG Network.
CEO & Co-Founder at Yogi
Gautam Kanumuru is the Co-Founder and CEO of Yogi, the AI-powered consumer intelligence platform built to transform how brands understand and act on feedback at scale. A recognized innovator in the field, Gautam was named to Forbes’ 30 Under 30 list for his work in AI and enterprise technology.
After early roles at Microsoft and Clarke.AI, Gautam saw a gap in how global brands captured and understood the consumer voice. He founded Yogi to change that—building a platform that uses advanced natural language processing to turn product reviews, support tickets, and social content into insights that drive product innovation, marketing, and digital shelf performance. Today, he partners with brands like Nestlé USA, Unilever, Mars, and Microsoft to turn consumer voices into a strategic growth engine.