From Search to Agentic Commerce: How AI Is Redefining the Customer Journey

VIP Dinner - New York City, NY

Aug 5, 2026 6:00 PM - 8:30 PM EST

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Here's what we talked about

The Rise of Agentic Commerce: How AI is evolving from a customer service tool into an active shopping assistant that helps consumers discover, evaluate, and purchase products in real time.
Turning Conversations into Conversions: Explore how conversational commerce is creating more personalized shopping experiences while increasing engagement, conversion rates, and customer satisfaction.
The End of Traditional Search?: Learn how retailers and brands are adapting to a world where consumers increasingly interact with AI assistants rather than relying solely on keyword-based search and navigation.
Reducing Friction Across the Buying Journey: Discover how AI-powered recommendations, intelligent product discovery, and seamless checkout experiences are removing barriers and accelerating purchase decisions.
Preparing for the Next Generation of Commerce: Gain insights into the technologies, strategies, and organizational shifts brands need to embrace to remain competitive as AI reshapes the future of ecommerce.

Event Partners

Rezolve AI

Rezolve AI Limited develops AI-powered commerce technology for retailers and brands, including conversational intelligence, checkout, payments, loyalty, and enterprise commerce infrastructure.

Guest Speaker

Jai Prabhakaran LinkedIn

VP of Growth at Rezolve AI

Jai is the VP of Growth in North America at Rezolve AI. A proven leader in Ecommerce, Jai has worked n several roles since 2002 at IBM, Oracle, and most recently at Crownpeak where he led the growth strategy for North America. Jai has been advising and consulting Retailers and Brands for over 2 decades on best practices for Omni channel Commerce and technologies that drive ROI.

Aaron Conant LinkedIn

Co-Founder & Managing Director at BWG Connect

Aaron Conant is Co-Founder and Chief Digital Strategist at BWG Connect, a networking and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. Speaking 1x1 with over 1200 brands a year and hosting over 250 in-person and virtual events, he has a real time pulse on the newest trends, strategies and partners shaping growth in the digital space.

Event Moderator

Jai Prabhakaran LinkedIn

VP of Growth at Rezolve AI

Jai is the VP of Growth in North America at Rezolve AI. A proven leader in Ecommerce, Jai has worked n several roles since 2002 at IBM, Oracle, and most recently at Crownpeak where he led the growth strategy for North America. Jai has been advising and consulting Retailers and Brands for over 2 decades on best practices for Omni channel Commerce and technologies that drive ROI.

Aaron Conant LinkedIn

Co-Founder & Managing Director at BWG Connect

Aaron Conant is Co-Founder and Chief Digital Strategist at BWG Connect, a networking and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. Speaking 1x1 with over 1200 brands a year and hosting over 250 in-person and virtual events, he has a real time pulse on the newest trends, strategies and partners shaping growth in the digital space.

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What is BWG Connect?

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.

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