Customer-Centric Customer Journeys: How To Build Trust with Every Interaction
Apr 8, 2025 1:30 PM - 2:30 PM EDT
Join us for an insightful, interactive discussion around how to build a customer-centric journey for today's modern consumer. We'll discuss strategies for overcoming some of the most common challenges businesses face when mapping customer journeys. We'll also review practical ways to implement personalization at scaleāso you can connect with customers more effectively without sacrificing efficiency. Ultimately, we will dive into how to foster lasting trust with your customers by delivering consistent, relevant experiences across every touchpoint.
BWG Connect & indigitall invite you to participate in an interactive discussion with your peers.
As always, there will be no sales pitches and there is no cost to join.
Indigitall is an AI-powered customer engagement platform that unifies outbound and inbound digital channels into a single solution. Their platform enables businesses to enhance customer acquisition, boost loyalty, optimize resources, and reduce churn through personalized messaging and seamless omnichannel experiences.
Connect with indigitall
Head of Marketing at indigitall
Josh Rice is a highly accomplished professional with over a decade of expertise in crafting and managing exceptional customer experiences and demand generation strategies. As the Head of Marketing at indigitall, he leads initiatives to develop AI-driven customer engagement solutions that captivate and retain customers through indigitall's cutting-edge omnichannel platform. With a proven track record, Josh excels in designing personalized and impactful customer engagement strategies, leveraging the power of AI to foster loyalty and drive sustainable business growth. His innovative approach and customer-centric mindset continue to set new standards in the industry.
Co-Founder & Managing Director at BWG Connect
Aaron Conant is Co-Founder and Chief Digital Strategist at BWG Connect, a networking and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. Speaking 1x1 with over 1200 brands a year and hosting over 250 in-person and virtual events, he has a real time pulse on the newest trends, strategies and partners shaping growth in the digital space.
Co-Founder & Managing Director at BWG Connect
BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution.
Co-Founder & Managing Director Aaron Conant runs the group & connects with dozens of brand executives every week, always for free.
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