Amazon Margin Defense for Q4 and/or 2026
Oct 28, 2025 3:00 PM - 4:00 PM EST
Kapoq is an end-to-end Amazon management solution that unifies the operations of multiple brands, accounts, and marketplaces. The platform handles tasks such as optimizing ad bids across formats, monitoring budgets with alerts, harvesting and negating keywords, issuing creative content alerts for Sponsored Brands, and synchronizing insights across modules. In sum, Kapoq offers a centralized interface for managing and scaling an Amazon portfolio.
Connect with Kapoq
Director of Customer Success at Kapoq
Navigating all elements customer facing, Shelby uses his 7-years of Amazon experience to drive adoption and retention at Kapoq as the Director of Customer Success. Prior to Kapoq, Shelby worked at a leading Amazon Agency and spent years at a leading software provider. Shelby’s success in the Amazon and e-commerce ecosystems provide powerful perspective valuable to Agencies, Aggregators, and Brands alike.
Senior Digital Strategist at BWG Connect
Tiffany Serbus-Gustaveson is a Digital Strategist at BWG Connect, a network and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. With over 13 years of experience in the digital space, she has built a strong reputation for driving growth, innovation, and customer engagement across a variety of online platforms. She is passionate about keeping up with the latest industry trends and emerging technologies by speaking with hundreds of brands a year thru the BWG Network.
Growth Partner at Kapoq
Ryan has 12 years of Amazon Selling experience. Starting as a seller in high school and college, he learned the ropes of selling on Amazon before Advertising took off. He has since held senior roles at Amazon agencies CPC Strategy and Blue Wheel, and is currently working with national brands as an individual consultant and Kapoq Growth Partner.
Director of Customer Success at Kapoq
Navigating all elements customer facing, Shelby uses his 7-years of Amazon experience to drive adoption and retention at Kapoq as the Director of Customer Success. Prior to Kapoq, Shelby worked at a leading Amazon Agency and spent years at a leading software provider. Shelby’s success in the Amazon and e-commerce ecosystems provide powerful perspective valuable to Agencies, Aggregators, and Brands alike.
Senior Digital Strategist at BWG Connect
Tiffany Serbus-Gustaveson is a Digital Strategist at BWG Connect, a network and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. With over 13 years of experience in the digital space, she has built a strong reputation for driving growth, innovation, and customer engagement across a variety of online platforms. She is passionate about keeping up with the latest industry trends and emerging technologies by speaking with hundreds of brands a year thru the BWG Network.
Growth Partner at Kapoq
Ryan has 12 years of Amazon Selling experience. Starting as a seller in high school and college, he learned the ropes of selling on Amazon before Advertising took off. He has since held senior roles at Amazon agencies CPC Strategy and Blue Wheel, and is currently working with national brands as an individual consultant and Kapoq Growth Partner.
