Back-office teams are under pressure to move faster, reduce manual work, and maintain control as complexity across finance, operations, and compliance continues to rise. Many organizations have experimented with automation and AI, yet those efforts often stall at isolated tasks that fail to scale or meaningfully ease the operational burden.

This dinner discussion brings together senior leaders to explore how agentic AI is being used to operationalize end-to-end workflows rather than automate individual steps. As a Michelin star chef prepares and guides the group through dinner, the conversation will mirror the importance of sequencing, coordination, and decision-making under real constraints. We'll share how AI agents that can reason, take action, and coordinate across systems are reducing handoffs, improving consistency, and embedding control directly into daily operations.

The evening is designed for leaders who are questioning where automation has fallen short and want a clearer view of what it takes to move from experimentation to durable, measurable operational impact, all within a setting that encourages candid discussion and shared learning.

BWG Connect & Shelf invite you to join us for an interactive discussion over drinks and dinner with your peers! We'll explore the latest trends in the space and get your questions answered.

As always, there will be no sales pitches and dinner is complimentary.

Seating is limited, and RSVP is required.

• Where & How Do We Start: Identify high-impact workflows and establish a centralized Agent OS to define how AI agents are designed, governed, and scaled across the organization.
• Production Readiness: Ensure data quality, clearly defined workflows, and accountable business ownership are in place before agents go live.
• Tech Stack Fit: Integrate agentic AI into existing CRM, ERP, CCaaS, and security environments without disrupting operations or compliance requirements.
• ROI & Business Impact: Measure success through tangible outcomes such as labor efficiency, reduced cost per interaction, improved accuracy, and better customer and employee experiences.
• Scalable by Design: Build agentic workflows that expand across channels, teams, and departments while maintaining control, consistency, and governance.