September 14, 2023
Understanding the Digital Landscape in Healthcare

In today’s episode of The Digital Deep Dive, Aaron Conant sits down with Tom Hileman, the Managing Partner of Digital at Global Prairie, to talk about the role of digital tools in healthcare. Tom describes AI’s impact on patients and healthcare marketers, why you should be an active participant in your healthcare journey, and the leading digital trends in healthcare.

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September 11, 2023
DTC and Amazon Marketplace Preparation Strategies for Q4

As Q4 approaches, retailers are preparing for the most lucrative holidays of the year. With sales escalating, brands must anticipate and manage considerable demand. Effective Q4 planning occurs on both DTC and marketplace channels, aligning internal teams to strategize and consolidate initiatives. Preparations are comprehensive and include managing catalogs, merchandising, inventory, advertising, and marketing.

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September 7, 2023
The Commerce Everywhere Conundrum

On today’s episode of The Digital Deep Dive, Tamara Alesi, the CEO of Mediaplus, joins Aaron Conant to talk about adapting your media strategy for the omnipresent eCommerce age. Tamara shares why brands should collaborate with agency partners, pressing marketing trends and challenges, and TikTok’s evolution from a social platform to a search engine. 

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August 31, 2023
The AI-Driven Digital Shelf

Join Aaron Conant in today’s episode of The Digital Deep Dive as he welcomes Todd Hassenfelt, the eCommerce Director of Growth Strategy and Planning at Colgate-Palmolive, back to the show to discuss AI content optimization for the digital shelf. Todd shares how to create content prompts for the digital shelf, the difference between generative and traditional AI, and how to leverage generative AI to summarize product reviews and ratings.

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August 24, 2023
Incrementality and Retail Media

In today’s episode of The Digital Deep Dive, Aaron Conant talks with Kevin Weiss, the VP of Retail Media at Skai, who offers clarity on incrementality in the retail media space. Kevin shares foundational strategies for incremental retail media advertising, how to run ads to boost product rankings, and the benefits of product holdout testing for retail media.

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August 21, 2023
Observing Trends To Retain Subscribers in a Customer-Centric Landscape

As retail prices surge, customers are restructuring their budgets to align with shifting priorities. With so many product subscriptions accumulated during the pandemic, users are canceling ones that no longer meet their needs. Consequently, brands are competing to maintain relevance in the market. So what trends and patterns can you observe in the subscription space, and how can you leverage them to retain customers?

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August 10, 2023
What Prime Day Results Mean for Q4

In this episode of The Digital Deep Dive, Aaron Conant welcomes the Founder and CEO of RMW Commerce Consulting, Rick Watson, back to the podcast for a holiday preview of Q4. Rick and Aaron also address growth trajectories for Amazon and brick-and-mortar, how deep discounts affect company profitability, and how re-platforming affects integration and headless eCommerce.

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August 3, 2023
Shopify Summer Edition Episode

In this episode of The Digital Deep Dive, President of Coalition Technologies Jordan Brannon returns to speak with Aaron Conant about Shopify’s growth. Jordan shares advice for transitioning to alternative platforms, unique use cases for AI, and Shopify’s plans to expand its offerings.

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July 20, 2023
Benchmarking Your Digital Commerce Capabilities

In today’s episode of The Digital Deep Dive, Aaron Conant talks with Declan Kearney, the Founder and CEO of Digital Commerce Global (DCG), about establishing metrics for eCommerce capabilities. Declan shares why you should support digital teams in eCommerce efforts, Amazon’s influence on digital commerce, and top benchmarks for retail media.

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July 10, 2023
Identifying, Disputing, and Reclaiming Vendor Central Account Overcharges

Amazon’s complex terms, conditions, and fines have hindered brands’ financial clarity, and the consistent influx of Vendor Central chargebacks and shortages compromises account profitability. While many sellers believe they have low chargeback and shortage rates, they often lack the appropriate data to identify and report errors and claim refunds. Moreover, there is a significant disconnect between Vendor Central finance and Amazon Direct teams, as neither party communicates about financial discrepancies and the associated dispute opportunities.

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