Future-Proofing Your Website: True Personalization, Smarter Content, and Practical AI

VIP Dinner - Boston, MA

Oct 9, 2025 6:00 PM8:30 PM EST

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Here's what we talked about

  • Turning Your Website Into a Revenue Engine, Not Just a Digital Brochure
    • Why do most websites underperform despite being a top strategic priority? We’ll explore how to reposition your site as a conversion-driving platform, make the case for shifting budget from media to web infrastructure, and discuss what’s holding teams back from making this leap.
  • How Marketing Teams Are Finally Delivering Personalization at Scale
    • Marketers agree personalization is critical, but most admit their systems can’t deliver. We’ll dig into how leading brands are using real-time data and modular content to orchestrate personalized experiences across channels without blowing up their tech stack or team bandwidth.
  • What Marketers Need to Know About the Rise of AI Assistants
    • AI tools are everywhere, but very few teams feel truly ready to use them effectively. We’ll talk through how marketers are testing GenAI pilots, scaling campaigns with AI agents, and planning for an AI-native future that goes beyond content generation.
  • Why Traditional SEO No Longer Reflects How People Discover Brands
    • With zero-click search, voice assistants, and AI-generated answers on the rise, traditional SEO isn’t enough. This conversation focuses on building discoverability strategies that reflect how people actually find and interact with brands today.
  • Future-Proofing Your Stack Without Waiting on Dev
    • Modern marketing teams can’t afford to rely on legacy CMS platforms or long dev queues. We’ll discuss what future-ready architecture looks like; modular, AI-integrated, and designed to support experimentation at speed.

Event Partners

Velir

Velir is a data-driven experience agency that specializes in leveraging data intelligence and marketing expertise to craft impactful digital experiences. With their expertise and our dedicated data studio, Brooklyn Data, they transform insights into action, helping their clients build trust and relationships with their audiences by creating engaging, personalized user experiences informed by data.

Sitecore

Sitecore creates digital experiences so powerful they connect the world. Our agentic experience platform makes it simple for marketers to reach, engage, and serve customers with tailored journeys that make their stories relevant. With AI at the core, Sitecore transforms content delivery, drives engagement, and unlocks personalization at scale, redefining what’s possible in digital experience.

Guest Speakers

Rick Bauer LinkedIn

Vice President of Digital Strategy at Velir

Rick Bauer is Vice President of Digital Strategy at Velir x Brooklyn Data, where he leads cross-functional teams in crafting data-driven, customer-centric marketing strategies. With deep experience across enterprise content, personalization, and digital experience platforms, Rick helps brands evolve their digital ecosystems to drive engagement, loyalty, and measurable business outcomes. He’s a frequent speaker on topics like AI in marketing, omnichannel personalization, and the future of content strategy—and brings a pragmatic, insight-led approach to every conversation.

Tiffany Serbus-Gustaveson LinkedIn

Senior Digital Strategist at BWG Connect

Tiffany Serbus-Gustaveson is a Digital Strategist at BWG Connect, a network and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. With over 13 years of experience in the digital space, she has built a strong reputation for driving growth, innovation, and customer engagement across a variety of online platforms. She is passionate about keeping up with the latest industry trends and emerging technologies by speaking with hundreds of brands a year thru the BWG Network. 

Kyle Bouchard LinkedIn

VP of Strategic Global Initiatives at Sitecore

Event Moderator

Rick Bauer LinkedIn

Vice President of Digital Strategy at Velir

Rick Bauer is Vice President of Digital Strategy at Velir x Brooklyn Data, where he leads cross-functional teams in crafting data-driven, customer-centric marketing strategies. With deep experience across enterprise content, personalization, and digital experience platforms, Rick helps brands evolve their digital ecosystems to drive engagement, loyalty, and measurable business outcomes. He’s a frequent speaker on topics like AI in marketing, omnichannel personalization, and the future of content strategy—and brings a pragmatic, insight-led approach to every conversation.

Tiffany Serbus-Gustaveson LinkedIn

Senior Digital Strategist at BWG Connect

Tiffany Serbus-Gustaveson is a Digital Strategist at BWG Connect, a network and knowledge sharing group of thousands of brands who collectively grow their digital knowledge base and collaborate on partner selection. With over 13 years of experience in the digital space, she has built a strong reputation for driving growth, innovation, and customer engagement across a variety of online platforms. She is passionate about keeping up with the latest industry trends and emerging technologies by speaking with hundreds of brands a year thru the BWG Network. 

Kyle Bouchard LinkedIn

VP of Strategic Global Initiatives at Sitecore

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What is BWG Connect?

BWG Connect provides executive strategy & networking sessions that help brands from any industry with their overall business planning and execution. BWG has built an exclusive network of 125,000+ senior professionals and hosts over 2,000 virtual and in-person networking events on an annual basis.
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